This recall involves the Samsung Galaxy Note 7 smartphone. The phone comes in Black, blue or silver.
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The Samsung Note7 smartphone Lithium-ion battery has the potential to overheat and burn, posing a potential fire hazard.
Health Canada and Samsung Canada have received one report of a phone battery overheating. No injuries have been reported.
Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.
Approximately 21,953 of the recalled smartphones were sold in Canada, and about 1 million in the United States.
Time period sold
The recalled smartphones were sold from August 19th 2016 to September 1st 2016 in Canada, and smartphones sold before September 15th, 2016 in the United States.
Place of origin
Manufactured in China.
- Samsung Electronics Canada Inc.
- Samsung Electronics Huizhou Co. Ltd.
What should you do
Consumers should immediately power down the recalled Samsung Note7 smartphone and register as soon as possible for the Canadian Product Exchange.
Consumers can register for a replacement product or contact Samsung Electronics Canada Inc. toll free at 1-800-517-3507 from Monday to Sunday 8:00 am to 8 pm (EST).
Consumers may view the release by the US CPSC on the Commission’s website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
For more information about this and other safety recalls visit healthycanadians.gc.ca.